At Glow Shop, we value our customers and strive to provide the best quality products. Please read our Return & Refund Policy carefully before making a purchase.
We offer a 7-Day Replacement Policy under the following conditions:
✔ The product is damaged
✔ The product is defective
✔ The wrong product was delivered
🔔 Note: We do not accept returns for reasons such as change of mind, color preference, or incorrect product selection by the customer.
Requests must be raised within 7 days of delivery
Requests raised after 7 days will not be accepted
Please email us at glowshop199@gmail.com with:
Order ID
Clear images or video of the issue
Description of the problem
Our support team will review your request and respond within 24–48 working hours.
Once approved, a replacement product will be shipped
In some cases, product pickup may be arranged
Replacement delivery timelines may vary based on location
Refunds are applicable only if:
Replacement is not possible due to stock unavailability
Order is cancelled before dispatch
🔹 COD Orders: Refund will be processed via bank transfer or UPI
🔹 Online Payments: Refund will be credited to the original payment method
⏱ Refund Timeline:
Refunds are processed within 5–7 business days after approval.
